Service
Genuine Positech Service.
| Rob Arends, ext. 273 | Aaron Lundberg, ext. 272 |
| Service Director | Service Technician |
Exclusive Positech Warranty
It's one of the most generous warranties in the material handling industry. All Positech Manipulators are guaranteed for 12 months on electrical, hydraulic, pneumatic, magnetic and vacuum parts, and for 18 months on mechanical parts.
Positech Partnershipsm
As a single-source supplier of customized positioning technology, Positech has developed a winning approach to material handling solutions -- Positech Partnership is simply how we do business. Customer input at critical decision points guarantees a quality material handling solution. Using the Positech approach, team members:
- Gather and analyze detailed facts to understand customer operations and needs
- Determine the type of material handling devices best suited for those needs
- Prepare a detailed quotation and tooling concept drawings. The quote lists each feature, standard or optional, and a description of each component and its function
- Provide a detailed set of assembly drawings for customer approval
- Engineer, manufacture, assemble and test manipulator and tooling
- Allow for a variety of product approval options
- Develop a detailed operator/service manual for the customer's service team
- Provide long-term service support
Positech Partnership Plussm
Extend the life and value of your Positech material handling device. Positech Partnership Plus gives customers four cost-effective ways to maximize return on original investment and keep operations current:
- Installation supervision
- Provide operator and maintenance training
- Preventative maintenance service plan throughout the life of the manipulator
- Retooling of the manipulator as applications change